This week’s reading: the future of banking

I’ve been spending time recently speaking with clients and colleagues about the ways in which some of our banking and finance customers might seek to exploit technology this year in the wake of the credit crunch. The Finanical Services blog, FSA and others are predicting a string of measures to reduce costs and implement compliance to new regulatory requirements – all of which will involve expenditure on technology. Some of the same sources are also predicting a simultaneous exploration of social media or other innovations exploiting new technology aimed at re-building trust with consumers and increasing business in new channels.

I’m expecting to see both those things happen, and hope to help some of my customers along the way. Here are some of the articles I’ve found interesting in that area this week:

• The Financial Services Club blog’s review of the Economist magazine supplement on the Future of Finance
• The Today programme’s interview with HSBC head Stephen Green about the “global imbalance” in banking
• TechCrunch’s report on the CEO of Mint speaking to the World Economic Forum in Davos on their data describing consumer behaviour following the credit crunch
• The view on Barclays and Lloyds according to BBC