This week’s reading: the future of banking

I’ve been spending time recently speaking with clients and colleagues about the ways in which some of our banking and finance customers might seek to exploit technology this year in the wake of the credit crunch. The Finanical Services blog, FSA and others are predicting a string of measures to reduce costs and implement compliance to new regulatory requirements – all of which will involve expenditure on technology. Some of the same sources are also predicting a simultaneous exploration of social media or other innovations exploiting new technology aimed at re-building trust with consumers and increasing business in new channels.

I’m expecting to see both those things happen, and hope to help some of my customers along the way. Here are some of the articles I’ve found interesting in that area this week:

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About Rick Robinson
I’m the Director of Technology for Amey, one of the UK's largest engineering and infrastructure services companies, and part of the Ferrovial Group. Previously, I was IBM UK's Executive Architect for Smarter Cities. You can connect with me on Linked-In and as @dr_rick on Twitter. The views expressed here are my own.

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